Big Changes at Babies R Us - Operations Manager Toys "R" Us Employee Review

2.0
Dec 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The people are very nice. Other stores will help you when you have questions. Everyone wants the company to be successful and are willing to work any amount of hours and make personal sacrifices to make it happen. The company used to have no "season" which allowed vacation and personal time to be taken during holidays, however this year things seemed to change and it looks as though time off during holidays will be going away to provide support to TRU this is based on conversations with people who still work for the company,

Cons

Advancement is based on how much the DM, RVP, HR, LP like you, not on store performance or personal performance . The CEO is ruining the brand. The store have had hours cut in half and managers are performing a lot of the hourly jobs as well as still having all of the managerial responsibilities. Many long team managers seem to be driven out of the company or can not adjust to all of the changes.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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