Not a growth company - Assistant Store Manager Toys "R" Us Employee Review

1.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Toys! Some teams are great to work with. ASM's are now paid the min 48.5k for being exempt salary employees.

Cons

Company as a whole is in dire straits financially and have cut back labor budgets so heavily, it is nearly impossible to function at the store level. The company's financial statements clearly show their debt is not decreasing (and are struggling to get some vendors to continue working with them). Managers have had their bonuses cut back significantly to help curb expenses. Anyone getting paid salary is overworked with the company claiming a minimum of 45 hours per week but usually closer to 55 hours during off-peak season and 80 or more during peak-season (Managers work a mandatory min of 10-12 hour shifts, 6 days per week from mid November to end of December). Benefits are very expensive and are not very good (High deductible health plans with HSA which company contributes up to a maximum of 750 per year to). Tenured employees (including management) are leaving in droves which means constantly trying to train new-hires with a severely limited labor budget.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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