Okay for a season, not for long term. - Sales Supervisor Toys "R" Us Employee Review

3.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Part-Tine workers get benefits: PTO Sick Pay Always get nice insiders about upcoming toys & games Staff members are cool for the most part

Cons

Low Pay Overworked - I started off as a part timer and was already doing jobs that required at least a 3 person team. when I became a supervisor, the work load easily tripled as I was in charge of half the store and had no team, the employees that wanted to help were forced to stand at cash registers all day by the assistant manager even though we already had 2 other dedicated cashiers. Others full-time employees were overworked already and could barely help themselves. That left me with no help as we had low hours, low customer volume, low pay, and overworked, that resulted in low morale, which made it miserable. So when I tasked went uncompleted it resulted in calls from the District Manager, which resulted in store manager coming down on you, but when you're asked about what solutions cane be made then all you get is excuses, empty promises, an them sitting on their hands. If you were full time you didn't have a social life, because all your extra time was spent in the store covering for errors made in schedules by the managers. Management meetings never includes all management. So information on those were always on a need-to-know-basis.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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