Customers services rep - Customer Service Representative Toys "R" Us Employee Review

2.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours and other employees were nice.

Cons

401k money is missing after ten years part time employment may need to use to get the money. Watch your benefits. Headquarters does not answer calls about employee problems.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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