Used to be fun now it's AWFUL - Store Manager Toys "R" Us Employee Review

1.0
Jun 25, 2017
Recommend
CEO approval
Business Outlook

Pros

There are no current pros. Highly recommend you do not work here in any capacity. David Brandon might have actually destroyed TRU worse than he destroyed University of Michigan as they have rebounded. Sadly Toys R Us will not.

Cons

There is no reason to work here. Senior leadership does not have any clue how to run a retail company. Regional Managers agree with the vision then walk stores and tell us NOT Todo what corporate leadership says because they don't like it. Dm's are just trying to stay employed at this point. I will be shocked if any of us have a job in 18 months.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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