used to be a great place to work - Department Supervisor Toys "R" Us Employee Review

1.0
Jun 19, 2012
Recommend
CEO approval
Business Outlook

Pros

satisfying place to work if you enjoy customer service only big box toy store left good retail experience

Cons

no work life balance. high expectation with very little reward no loyalty or respect for employees very hard to grow in the company

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

See reviews by: Helpful|Rating|Date|All