Almost no training provided - Sales Associate/Cashier Toys "R" Us Employee Review

1.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

There is no good thing about working here.

Cons

There was almost no training provided to new employees, yet employees were yelled at if they did not know how to do something. No training lead to unhappy customers because none of the employees know what they are doing. There was so much turnover, in the short time I was there I saw many people quit within their first week. All management is worried about is signing people up for the credit card.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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