Pros
Most stores are geared towards becoming a one-stop shop. TRU is a unique specialty toy store which can not only provide great toys for the family during the Christmas season, but all year long. Management staff is very supportive. Monthly Training initiatives are geared towards improving customer service and team engagement, which all equate to a better customer experience.
Cons
Returning Seasonal employees, do not receive additional compensation for previous store experience. I eventually left the company because having 19+ years of retail experience and excellent surveys and customer feedback did not allow me to earn higher wages or management opportunities. You may often become discouraged by coworkers who strive to do as little as possible while you over compensate for their lack of interest in company goals, but don't give up. The people who steal will eventually be fired, but the lazy people will never be fired because good workers are extremely hard to find and management would rather keep their numbers than fire the bad employees.