Great place to work... to a certain extent - Store Associate Toys "R" Us Employee Review

3.0
Oct 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Often a great atmosphere, easy to form positive work relationships and in some cases has a very strong family like bond amongst co-workers. It's the greatest toy store in the world so interacting with people and/or their kids and seeing them happy makes for an easy confidence boost even on a bad day. Very flexible management when it comes to working hours if you're also going to school, have second job or other responsibilities.

Cons

The further you move up in the company the harder it is to justify the pay for the work that is often asked of you. There is an expectation to be cross trained in as many areas as possible which isn't a bad thing at all but the problem is when that cross training often involves being scheduled in a brand new department with minimal support on a busy business day. It can deteriorate morale somewhat when you feel you aren't capable for the job you were assigned to and yet it's no fault of your own.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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