Assistant store manager - Assistant Store Manager Toys "R" Us Employee Review

3.0
Nov 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Reasonable salary for most of the year, staff discount can come in handy building up to Christmas.

Cons

Senior management unable or unwilling to support store management teams, no advance notice of shifts, leading to terrible work/home balance. When store hours are slashed, managers are used to fill gaps as their time doesn't go towards budget. No extra pay or time off in lieu for this extra work.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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