My first job... had to be my worst. - Front End Cashier Toys "R" Us Employee Review

1.0
Feb 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Honestly didn’t enjoy anything about working for this company. The cons by far outweighed the pros. I did have a couple of nice coworkers though but that was about it.

Cons

- Hours cut after season. Went from working five days a week to only 1 or two if I’m lucky. - They barely train you. - Incredibly rude managers. - Super understaffed. They only schedule two closers. And when I’m scheduled, the other person scheduled usually calls in leaving me to do all the work and they refuse to call other people in. - Coworkers call in ALOT. And managers do nothing about it. - Low pay. - Managers REALLY push the whole selling of the credit cards. If you don’t sell them guess what? Your hours are getting cut! :) yay. - No loss prevention. People literally walk out with carts full of stuff and managers do nothing just shrug it off. That’s why the company is going downhill. And fast. - Minors get more hours then those who aren’t minors. The problem with that is minors can’t stay past 10. So that leaves only one or two people to close and clean the whole store. Which isn’t enough. - Managers don’t care whether you get a break or not. - Random schedule changes and at the very last minute.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

See reviews by: Helpful|Rating|Date|All