Great at the store level - Sales Associate/Cashier Toys "R" Us Employee Review

4.0
Jun 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Store management was fantastic. Almost every single person was a joy to work with. Really easy to pick up extra hours too when needed.

Cons

Corporate was a complete mess. Customers are rude, inconsiderate and always get away with fraud. Stealing happens constantly. Also, no severance.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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