Fun and Helpful Employees with Horrible store managers - Infant Care/Registry Associate Toys "R" Us Employee Review

4.0
Apr 26, 2009
Recommend
CEO approval
Business Outlook

Pros

I was there for almost a year and up until the last few months it was amazing! I loved everyone I worked with and the way the company was ran. I actually loved going to my job every morning. The best reasons to work their are the discounts, knowledge (I now know almost everything I need to have a baby), customer service ( they really do care about customers), and all of the huddles/ communication. I never felt confused, I always had someone to ask for help. I felt very connected with the company and responsible if something wasn't done right or sales goals weren't met. I liked having the ability to make my own decisions and help customers the way I saw fit.

Cons

Turnover and low morale, along with crappy incentive packages. I don't have kids so the discount is really helpful for me. I would have liked a tuition pay package for working their for so long. Most everyone their was in college or wanted to go to school. Managers really tried to keep everyone happy, but their was so much drama with not enough hours and favoritism that it was hard to keep the morale level high. Managers are scared of DM visits because they don't do their job the rest of the time.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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