High expectations desired with little to no help to get there. - Department Supervisor With Keys Toys "R" Us Employee Review

2.0
Mar 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Good employees, occasionally fun enviroment. Decent opportunities for growth. Management that understands the bulk of the extraordinary expectations.

Cons

Low pay, outrageous expectations. Stores are staffed with very few associates despite being a "guest focused" culture. Expected to work 365 days a year, a company that preaches family values while not having a single aspect of a life/work balance.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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