Frustrated - Store Manager Toys "R" Us Employee Review

1.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The on line product training

Cons

Poor communication from senior management to store managers Run on a shoe string. Cannot order supplies that are needed because budget is so tight. Poor morale in stores, low pay, not enough staff to get the job done. Hours fluctuate week to week, being full time does not guarantee full time hours Managers work minimum of 70 hours a week Same pay whether you are new to retail or have experience, how do you entice talent?

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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