All around a good place to work. - Cashier/Customer Service Toys "R" Us Employee Review

4.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Most of the employees are very friendly and enjoy helping customers. There are also good opportunities for internal promotion if you are one of those people who doesn't settle for doing the bare minimum at work. Personally, I look forward to season because there's always something to do. There are also plenty of hours to pick up at this time of year.

Cons

Customers get very agitated by some of our exclusions on select sales and I have heard many say our signs are confusing. My store gets absolutely dies the first week of January until about March or April, and it can be quite boring especially if you are working the customer service desk.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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