Internal Cost Cutter, and It Shows - Assistant Store Manager Toys "R" Us Employee Review

3.0
Feb 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible with your schedule (except around Christmas time,) many really great leaders to learn from, lots of great people working at the store level.

Cons

The company has taken to cutting every corner possible to avoid spending money. The stores are perpetually forced to run on a skeleton staff and then ridiculed by senior management when customer service is below expectations.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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