Pros
My co-workers for the most part were great. most guests could be decent while interacting on a one on one basis. coming in contact with many products in the more traditional toy, as well as the electronic and video game departments. learned and worked in almost every department of the store. some days working several departments at once or on one shift.
Cons
middle management could often be a lot of talk with absolutely no guidance or help. not enough help at key times of year. lack of communication from higher ups in the company that allowed employees at our particular store to be told by guests that "we heard this store is closing down soon", long before any of us heard any such thing. our store was falling apart in many regards, but they did close it and move to a different location, one with the new baby's r us combo stores.