Mixed Messages from corporate - Anonymous employee Toys "R" Us Employee Review

2.0
Jul 14, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the catch phrase is "Great Place to Work" and the Regional staff is excited to promote this. Benefits are decent and it's a good atmosphere to meet people. Try to make improvements occasionally to help customer service

Cons

Like most retail it can get very hectic. This anxiety is made worse though by the corporate mentality of a new project every couple of days. Once you are done resetting something, corporate will have you completely change the program.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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