Underpaid and overworked! - Department Supervisor Toys "R" Us Employee Review

1.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

There are not too many pros for my store. The company puts pressure on each store to make sales and sell extras like square trades, and credit cards. The atmosphere can be very uplifting sometimes and the people you work with are always a pleasure. The returning customers are the biggest pro, you form relationships with them, watch their children get older and earn the customers trust.

Cons

I have been woth the company over 3 years. I have had different positions but still make under 11 an hour as a department supervisor! I am full time but never get 40 hours a week. There is no competitive pay; so regardless of what you are doing you start off at $7.75, and if you jump rank (pt- key) they don't pay you the difference. There is no company appreciation for employees. The store manager is hardly ever seen but when he is he is quick to bring morale down! If you work boh be ready to do EVERYTHING! cahier, trucks, customer service, specail projects, no air in the summer and no heat in the winter! Turnover is so bad that you are constantly training someone.

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5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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