Customer service - Customer Service Representative Toys "R" Us Employee Review

4.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

You learn the basics of retail and working with a team gaining alot of experience I been for 4 Years

Cons

Customers can have bad attitudes and be rude

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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