Manager - Assistant Store Manager Toys "R" Us Employee Review

1.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Have worked with a lot of really good people. Most have left or are looking to leave. Good benefits Payroll has been cut by 25%

Cons

You know a company is in trouble when the credit card is main selling focus. They push selling metrics and customer surveys to the extreme. When upper management is told that stores are cheating the look the other way. They even let people bonus off these numbers. I know one manager just left the company because they refused to cheat. Have cut payroll every year so it's managers who are picking up the slack. My store manger and I have been working 11-13 HR days for months DM says we will get extra days off. Haha

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

See reviews by: Helpful|Rating|Date|All