Good for Part-Time to Get You Through - Department Supervisor/Team Member Toys "R" Us Employee Review

2.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

At times it was a very fun job. Helping people find that perfect gift for their child or helping that new mom figure out what stuff she needed for her baby. Coworkers were some of the best I'd ever had. Starting pay was pretty good for a retail position. I also loved some of the local outreach that the store was part of.

Cons

Management is terrible. They have supervisors that know less about policies and such than some of the hourly associates. Some managers have no idea how to run a store and continually run off good employees with unrealistic expectations. Promotions are pretty much a joke since you'll continue doing what you've been doing before most of the time. Employee discount is a joke (only 10%) since the prices of items are usually higher than they are in most other stores. Holiday schedules get insane. Even part-time employees may find themselves working 12-13 hour days. Days and associates can also be considered 'failures' if not enough extra services are sold.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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