2.0
Sep 27, 2011
Former employee
Recommend
CEO approval
Business Outlook
Pros
Relatively secure work environment with a good benefit package. The work is not particularly challenging and is even occasionally meaningful (when you manage to help a caller resolve an ongoing problem.)
Cons
Low pay. Incompetent mid-management (administrative) causes frequent problems with implementing commitments made to you by local management. Soul destroying work environment. Scheduling is at the client's pleasure and changes routinely.