Don't do it - Customer Service Representative Transcom WorldWide Employee Review

1.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

working from home, wide variety of schedules

Cons

This is a throwaway job. Don't do it unless you're desperate. NO pay raises, very low pay, P4P bonus structure makes teammates compete like animals, rather than work together, insurance extremely expensive for bare minimum coverage, no oversight for abusive managers. Some managers are great, others treat employees like garbage. Next to impossible to get a SME or Supervisor to take a call, lots of abuse, both from customers and managers. Frequent mandatory overtime.

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Transcom WorldWide Response
4y
We are always looking for opportunities to utilize employee feedback to improve our ways of working and evolve our processes and policies. Thank you for taking the time to share your feedback.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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