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Transcom WorldWide

Engaged Employer

Transcom WorldWide reviews

Not bad and not great - Customer Service Representative - Tech Support Transcom WorldWide Employee Review

3.0
Feb 27, 2023
Customer service representative - tech support
Recommend
CEO approval
Business Outlook

Pros

Position is fairly easy if you are even slightly proficient with IT

Cons

Call volume can be horrendous during peak months. Can be difficult to secure promotion based on KPI depending on which campaign you are placed into

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Transcom WorldWide Response
3y
We are always looking for opportunities to utilize employee feedback to improve our ways of working and evolve our processes and policies. Thank you for taking the time to share your feedback.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Tech support representative
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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Transcom WorldWide reviewsTranscom WorldWide Customer Service Representative - Tech Support reviewsTranscom WorldWide review