Work at Home Customer Service Rep - Work At Home Telephone Customer Service Representative Transcom WorldWide Employee Review

2.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The training was great, the coaches are very helpful.

Cons

Some of the managers leave alot to be desired. They are inconsistent in following the policies that were set forth in training, you receive minimal feedback about your stats and quality scores and the systems go down daily which they will not pay you for.

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Transcom WorldWide Response
4y
Thank you for your review. We take your experience seriously and will use your feedback to make the employee experience better here at Transcom.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

lunch breaks, working from home that's about it

Cons

management, nepotism, you'll observe that alot of the tenured people at the company get away with taking virtually no calls what so ever. overall a just a depressing company to work for. If you are worth your weight in skills, seek a reputable company to put your talents in, but if you need a job to get by you could

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