Technician - Technician Truno Employee Review

1.0
Nov 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Company car, and travel. The company car is nothing to right home about, and cannot be used for personal time at all. The travel is exhausting, and you don't have time to enjoy any of it.

Cons

Big scam. After the second week turned out to be a cleaning job under cashier lanes in grocery stores. They call it preventive maintenance (PM). You will be on your hands and knees scrubbing under nasty cashier lanes where there is rat traps, etc. Very little technical work, mostly manual labor. Pay is average but not worth it compared to what you are doing. They will try to screw you out of overtime and operate on a very tight budget. You can see the stress, anxiety, and depression on the employees faces, they are just desperate for a job and are putting up with it until they can find something else. The whole time I was there, I kept hearing about former employees, I wonder why? Do yourself a favor and keep looking, it's nothing like I was told.

Explore other reviews about Truno

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

New ownership has led to a positive transformation at TRUNO.

Cons

Many hours of hard work ahead of us.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning experience to develop skills to transfer to another company. Support Technicians build universal skills with Windows servers and terminals, scripting, network troubleshooting, and remote support that are applicable in the general IT field along with NCR Encor experience that's only really applicable to grocery point-of-sale but is valuable within that small field of IT.

Cons

Skill building is only rewarded with more work. Management intentionally inhibits communication and insists that communication be done only through direct chain of command where issues that should be addressed with other departments are repeatedly ignored in hopes that someone in the support room works overtime to make up for any neglected duties from L3 or other departments even if they are not equipped to do so. Management intentionally hides all vendor documentation from the support room. Management neglects to define any distinction between L1 and L2 technicians, so management cannot trust support technicians below L3 with basic techniques like batch scripting because of that neglected distinction, and there are unqualified unfairly favored individuals in L3 that can't be trusted with batch scripts which exacerbates that issue.

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