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Utica National Insurance Group

Engaged Employer

Great People, Old systems - Anonymous employee Utica National Insurance Group Employee Review

3.0
Apr 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost all of the people I've met here have been nothing but warm and encouraging, it is a very friendly environment. The new CEO is very down to earth, can always be found at events (such as serving ice cream). He's set aggressive but reasonable goals for the future. Their financials, while not spectacular, are on an upward trajectory. The pay and benefits are very reasonable.

Cons

Legacy systems straight out of the 1960s, any new software implementation tends to break 3 other things, a lot of fires being put out on a regular basis. Most job openings seem to be either for minimum wage grunt work or senior leadership, not a ton in-between. Brain drain of experts retiring (many older people, as is the industry standard), taking their knowledge with them when they retire. A lot of people are grandfathered into pensions and it makes the new hire benefits seem diminished by comparison.

Explore other reviews about Utica National Insurance Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, benefits and culture. Utica rewards hard work, but also offers a work life balance.

Cons

I have been here less then a year, but cannot think of any negatives.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, Manageable pending, Great benefits, Generous PTO, The interview process was efficient and straightforward, and the recruiter was extremely helpful, maintaining clear communication with me every step of the way. This company is very thoughtful in its approach to onboarding, taking the time to ensure employees are set up to succeed rather than being overwhelmed with an excessive workload. I truly feel valued here and don’t feel like just a number.

Cons

I can not list any cons.

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