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Utica National Insurance Group

Engaged Employer

Not a work friendly enviroment - Claims Utica National Insurance Group Employee Review

1.0
May 4, 2012
Recommend
CEO approval
Business Outlook

Pros

You want to handle commercial claims You need a job

Cons

Antiquated system, unrealistic work load, employees not empowered to do their jobs, too many layers of management and everyone has to sign off on even the simplest matter. Too rigid, an hour for lunch consisted of a set start time. if you were on the phone with a customer when your time started, too bad it cut into the you were allowed.

Explore other reviews about Utica National Insurance Group

5.0
Sep 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was great, awesome to learn

Cons

Work was mostly remote, too much

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home/hybrid available; adjustable work hours

Cons

Many good workers usually leave, either forced out or fired. Their replacements are usually always worse. They keep low performing, difficult workers, with bad quality who can’t get any of their work done timely only because a relative got them the job. Insurance benefit costs at the doctor office are super high. This place insurance is only good if you have zero health issues. Difficult to move up and to another department. As a whole company is ran poorly across every division with many, many problems.

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