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Utica National Insurance Group

Engaged Employer

very disappointing - Claims Utica National Insurance Group Employee Review

1.0
Jun 5, 2012
Recommend
CEO approval
Business Outlook

Pros

complexity of claims are interesting.

Cons

Management is very old fashion, they will stare a solution in the face and say 'let's continue to do it the 1970's way'. I began work there very enthused about bringing my talent to the claims department only to leave 18 mos later totally in awe at the way things are run. Management will bark at you with vulgarities, write you up for being literally 5 mins late from a 45 min only lunch break, give an exceeds player a 1% raise and force you to look for employment elsewhere within a short period of time. So much potential there being a regional commercial carrier, that its a real tragedy that the culture has to be archaic and unnecessarily burdensome. The turnover at this company is the worst I have seen in my entire career, and sadly the message written on the wall is just not getting thru. My advice; if you are a good talent, take it elsewhere, where you will feel valued and appreciated.

Explore other reviews about Utica National Insurance Group

5.0
Sep 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was great, awesome to learn

Cons

Work was mostly remote, too much

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home/hybrid available; adjustable work hours

Cons

Many good workers usually leave, either forced out or fired. Their replacements are usually always worse. They keep low performing, difficult workers, with bad quality who can’t get any of their work done timely only because a relative got them the job. Insurance benefit costs at the doctor office are super high. This place insurance is only good if you have zero health issues. Difficult to move up and to another department. As a whole company is ran poorly across every division with many, many problems.

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