From bad to worse - Information Technology Utica National Insurance Group Employee Review

From bad to worse. Systems and technology continue to lack and the quick fix band aide mentality takes a toll on the resources required to support the vendors who do no bring long term solutions . Resources used to be recognized for accomplishments and now they are treated like a number by the IT leader and there are no acknowledgements or celebrations. There is complete lack of IT vision and leadership which has caused talented resources to leave. There is no trust between IT and the business due to the stranglehold one vendor relationship had on the organization. PMO has been given too much authority at the risk of long term implications and impacts to business results