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Utica National Insurance Group

Engaged Employer

Sr Claims Specialist - Senior Claims Specialist Utica National Insurance Group Employee Review

1.0
Dec 9, 2015
Recommend
CEO approval
Business Outlook

Pros

They attract a lot of really great talent. The supervisors are great. Continued education is paid for by the company. Starting wages is competitive.

Cons

While I was there an office closed, a department in the main office was shut down, a few very large books of business were sold. This was the first company I worked for I really felt scared for my job since the financials and ratios were so bad. Benefits were drastically cut. Health insurance isn't great. Probably some of the worst management I've worked for. The upper management and executives are questionable at best, incompetent at worst. It started to be a running joke that a new vice president of something was hired every week. There are almost no promotional opportunities. An old UNIX based claims system is still being used for 80% of the work. It made an already stressful situation even more stressful.

Explore other reviews about Utica National Insurance Group

5.0
Sep 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was great, awesome to learn

Cons

Work was mostly remote, too much

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home/hybrid available; adjustable work hours

Cons

Many good workers usually leave, either forced out or fired. Their replacements are usually always worse. They keep low performing, difficult workers, with bad quality who can’t get any of their work done timely only because a relative got them the job. Insurance benefit costs at the doctor office are super high. This place insurance is only good if you have zero health issues. Difficult to move up and to another department. As a whole company is ran poorly across every division with many, many problems.

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