Its all an illusion... - Anonymous employee Vanguard Employee Review

1.0
Apr 3, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The physical location is very nice. Decent cafe & staff, nice gym. The CEO is very approachable when you see him around campus.

Cons

The pay is absolutely just horrible and mgmt tries to make you believe that its the best in the business! Promotions/raises/merit bonuses are based on how well you play in the sand box not your skills. Its all about going out to lunch with "the team" and whether or not you participate in somebody's baby shower/going away/etc. party. No matter how hard you work, unless you go over the top to chirp and chatter with "the team", then you are seen as an outcast or "mean" as I was once called and not rated fairly. Lots of youngsters that have not yet developed a real sense of work ethic work on campus. Some of them are very unprofessional, dress like tramps and beach bums. There is also a sense of entitlement among those that are above a "F" level. Every message has to be delivered in a specific way or your tone could be "misunderstood." Diversity is weak. All the right words are said but the actions are contrary.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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