Vanguard Client Service Associate reviews

3.5

79% would recommend to a friend

(82 total reviews)

Salim Ramji

100% approve of CEO

86% positive business outlook

Client Service Associate employees have rated Vanguard with 3.5 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

82 reviews
4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job to get licensed and start building an investment career Upward mobility and expansive career paths Working hours/work-life balance Strong team support and communication Comprehensive benefits including annual bonus

Cons

Repetitive at times, burn-out during elevated call volumes Can be overly ambiguous at times Having to manage tight metrics while still providing sufficient service Salary tends to be lower than industry average

4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, awesome work culture.

Cons

Company is great, as long as you're willing to put in the effort.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 7,003 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.