inexperience VADP managers are destroying the company! - Flagship Assigned Representative Vanguard Employee Review

1.0
May 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, leave compensation, tuition assistance $9k per year. 10% of salary contributed to 401k each year but not fully vested until 6 years.

Cons

Middle managers (VADP) are destroying the company. It is every seasoned professionals worst nightmare to have a young ,inexperienced manager with no real "leadership" experience, live out her learning curve at your expense. I am basically teaching (the hard way) my leader to lead and not manage. She has zero people skills and covers up her lack of professionalism by "talking the talk". If this is your fear DO NOT COME TO VANGUARD! Systems and processes are a nightmare for clients. It is remarkable that they stay with us like they do with how severe the errors are.

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2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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