Operations Associate - Operations Associate Vanguard Employee Review

5.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, successful company, great co-workers, healthy breakfast and lunch menus, nice landscaping,

Cons

Working under a "mentally pressured" environment i.e. must process a minimum of 30-40 work objects/day no matter how complicated or difficult the work objects are...Not enough training on new processes. too many daily updates/changes on the processes, too many manuals to review.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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