Pay structure is questionable - Client Service Associate Vanguard Employee Review

3.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Fine way to get into the financial services industry if you're out of college or in a part of your career where you could retire but would mind getting paid to stay busy. Location is nice, pleasant. Overall I enjoyed my short stay there, which would have been longer if not for the...

Cons

Pay. This position made me come to the conclusion that the financial services industry doesn't necessarily pay as well as one might think unless you have an MBA, and even then there's no guarantee. I was surrounded by MBAs who made as much (or as little) as I did and I was a non-MBA.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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