Ran its course - Client Service Associate Vanguard Employee Review

2.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

They offer overtime for additional income. You never have to bring your work home with you. The insurance is pretty good.

Cons

It's a call center atmosphere. You must love finance or its going to be a tough position to handle. Many of the calls from clients are to call and complain about problems.

Explore other reviews about Vanguard

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training platform Good benefit Pension plan

Cons

Not receive partnership first year The pension plan will vest in 6 years

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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