Not so happy - Processing Associate Vanguard Employee Review

3.0
Jun 14, 2013
Recommend
CEO approval
Business Outlook

Pros

On sight training Generous paid time off

Cons

Work life balance does not apply to low level employee Company changes bonus structure if needed to save money. Processing associates have shift changes 2x a year adding, further complicating the work life balance thingy. Complicated system upgrades that do not work slowing down productivity and creating several work arounds. Excessive forced overtime.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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