Great coworkers, little mobility - Client Service Associate Vanguard Employee Review

4.0
Mar 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Good job security, know what is expected of you, leave work at the office, good work/life balance, quality people

Cons

Pay is under industry average, little room for promotions, little time off phone, randomly change assigned lunch times from one day to the next,

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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