If you are career driven this is not your place - Processing Associate Vanguard Employee Review

2.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

As much as I dislike working for vanguard there are some positives.. This is such a slow paces conservative company that it would be nearly impossible to get fired from most of the positions that you would get hired from externally. The benefits are not bad but I've had better at my two companies prior to VG. Vanguard is also a profit sharing company and partnership time is a lot of fun and normally you get a decent sized bonus/partnership.. I can't think a whole lot more

Cons

Any non-exempt position you're only scheduled 27.5 hours a week... why is this bad? First it is simply a direct pay cut.. They sell it as "oh we care about your life at home", nonsense. Which means when overtime is available to work(which is only year end and tax season) the company saves themselves loads of money by not having to pay overtime till you hit that 40 hours. My salary is lacking an additional 4 or 5K because of this.. Management is really hit and miss. Some of them are good and some are horrendous. They don't hire externally which means people will get switched in divisions with in VG and will get promoted without any experience in a division. The biggest issue for me is career growth. Once you hit a certain labor grade they will start expecting you to horizontally move instead of climbing the ladder. Horizontal movement is a direct contradictive to our company's strengths.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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