Great 401k match. Terrible merit increases and hard to advance - Processing Associate Vanguard Employee Review

3.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

401k match 14% and yearly bonus is usually more than 3 grand after taxes for even the lowest level employee

Cons

It is hard to move up and the merit increases are laughable. Gave me a 400 dollar increase after my first years. Most I’ve gotten increase in a year has been 1500

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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