Avoid if Possible - Operations Associate Vanguard Employee Review

2.0
Oct 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent PTO, retirement match Quick response to pandemic to allow WFH 37.5 hour work week for individual contributors

Cons

CEO is not client focused, and views employees as a cost rather than an asset Crew are underpaid; and leaving in droves Cut health benefits starting in 2022, which helped make up for lower salary Punitive , micromanaging leadership - over focus on metrics Creaky, out of date technology Rampant ageism - young, inexperienced employees often chosen for leadership because they are easily compliant despite the negative environment in their efforts to move up the ladder.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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