Good company to work for - Processing Associate Vanguard Employee Review

4.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Company culture matches perception of being very client-focused. Team leaders and management are very accommodating and helpful with career advancement. Good work/life balance with relatively flexible schedules. Partnership bonus has been good thanks to the huge influx in assets.

Cons

Pay isn't great, even for the lesser number of hours (at-cost philosophy leads to fairly low compensation when compared to the rest of the industry). Frequent changes and reorganization can be a challenge. Team leaders aren't often well-versed in various aspects of their team members' responsibilities, which can make it difficult knowing who to go to for help with job-specific issues.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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