Employee for 1-2 years - Client Service Associate Vanguard Employee Review

4.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, hybrid schedule, friendly people

Cons

Non stop calls, performance metrics, it seems like the company is going down hill and a lot of the newer employees especially are not capable of performing the job

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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