Honest and short review. Everything you need to know that’s important - Client Relationship Associate Vanguard Employee Review

2.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to get your licenses and bounce. Good benefits. Great place to get introduced to the industry. You also make great friends(best part)

Cons

- first off, it’s a huge CALL CENTER -If you get a licensing bonus, you have to stay for a year from the pay date of your last bonus in order to keep it. -Metrics HEAVY -Hourly -Close to impossible to move up -Horrible corporate culture. Internally the company is a mess. You’re a number. Imagine every corporate culture meme you can find on instagram, well that’s vanguard. -85% of this job is helping old people navigate the website. -You hardly use your licenses. -if you show exceptional work, the company will expect that from you. -They feed you in order to keep you motivated. Corporate pizza party!!! I cannot express how much freaking pizza I’ve had. -Quite honestly it ends up feeling like a zoo. If you want to work a call center and help old people work a website all just for them to get pissed off at you, then this job is for you. -average paycheck is $1,500 biweekly. (Just as a reference)

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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