Retail Client Account Services - Retail Client Account Services Vanguard Employee Review

4.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I only worked there for half a year before stumbling into a better opportunity, but overall I had a pleasant experience working in RCAS. - Not every manager I heard great things about, but mine was amazing - Seemed they were proactive about internal promoting - Less focused on pedigrees and more emphasis was placed on being a hard worker and competent - Had a pleasant experience with nearly everyone I came into contact with on their campus.

Cons

- Initial pay was low - Like any big company, there's a beaurocratic process that can at times bottleneck workflows.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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