Leadership Drift and Cultural Decline - Director Vanguard Employee Review

2.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Individual contributors work tirelessly and are wonderful people - Some work is meaningful and timely

Cons

- Compensation and benefits are well below average - Rigid, outdated corporate processes, fixation on scale over service, software solutions circa 2010 - Disconnect between management and content producers (i.e., managers concerned more about personal brand than company's) - You're always on the clock, even if you're not

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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