Overworked underpaid - Anonymous employee Vanguard Employee Review

1.0
May 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and managers and flexibility to work from home

Cons

Phone associates barely get any breaks and the day is so exhausting that I can’t do anything after work except sleep

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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